CSIR-NIScPR Citizen Charter
The charter of CSIR-NIScPR is dissemination of scientific and technical information through various information products and services provided by the institute. The charter would essentially incorporate citizen’s entitlement to public services, wide publicity of standards of performance, quality of services, access to information, simplified procedures of complaints, time-bound redressal of grievances and provision for independent scrutiny of performance.
The professional activities in which the institute is engaged include publishing 19 primary and 2 secondary scientific journals of international repute to cater to the needs of scientific community; encyclopaedic volumes on natural raw material resources "The Wealth of India" in English and Bharat ki Sampada in Hindi; three popular science magazines in English, Hindi and Urdu to meet the science information needs of the masses; CSIR News and CSIR Samachar that bring out the news and significant contributions of CSIR and its constituents; and monographic and popular science books besides a series of popular science books on IT.
In addition, CSIR-NIScPR provides various services such as Medicinal and Aromatic Plants Information Service; Contents, Abstracts and Photocopy Service (CAPS); Literature Search Service; S&T Translation Service; Bibliometric Service; Editing, Designing, Production and Printing of scientific publications.
CSIR-NIScPR is also developing and maintaining specialized databases on Indian Science Abstracts (ISA); National Union Catalogue of Scientific Serials in India (NUCSSI); Medicinal and Aromatic Plants Abstracs (MAPA), and Natural Raw Material Resources.
It also conducts training programs in library and information science, documentation, science communication and herbarium techniques with an objective of human resource development.
Commitments
The commitments of the institute include the following:
- Dissemination of scientific and technical information to different segments of the society.
- To pledge to uphold confidentiality of documents sent for editing, printing or publication.
- Consultation with scientists, entrepreneurs, students and public to review procedures and provide prompt benefits to the users in the form of improved services and better quality of information science products.
- To continuously adopt new innovative systems and supplement the existing information system in the Institute to benefit the users.
- To bring the scientific information published by the institute on-line, thus reducing the time gap between printing and availability of information to the users.
- To bring out the information science products of the institute on time, which cater to the information, needs of researchers, entrepreneurs, students and other information seekers.
- To develop human resources in library and information science, documentation, science communication and herbarium techniques.
- To harness the fruits of scientific development for socio-economic development of the country through communication of scientific information.
Values
Fully committed to integrity, courtesy, transparency, promptness and respect of human values.
ANNEXURE-I
SERVICES PROVIDED BY THE INSTITUTE
| S.No. | Service | Time Schedule |
|---|---|---|
| PERIODICALS | ||
| 1 | Acknowledgement of the receipt of paper by ordinary post or e-mail. | Within 5 days. |
| 2 | Return the paper to author, if it is not falling within the defined scope of the journal. | Within 15 days |
| 3 | Send the paper for revision to author, if needed, after the receipt of reviewer’s comments. | Within 10 days. |
| 4 | Expect to receive the revised version of the paper from author, failing which the revised paper may be considered as a fresh paper. | Within a maximum period of 6 months. |
*CSIR-NIScPR intends to provide these services as per the time schedule given, barring unforeseen circumstances beyond its control.
CSIR-NIScPR is in no way responsible for the non-receipt of material sent by post for whatever reason beyond its control.