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Title: Balanced scorecard for performance evaluation of R&D organization: A conceptual model
Authors: Jyoti
Banwet, D K
Deshmukh, S G
Keywords: Balanced scorecard
Performance measurement
R&D organizations
Issue Date: Nov-2006
Publisher: CSIR
Abstract: Research and Development has been recognized as most important for future competitiveness to survive in this competitive and highly turbulent environment. A huge amount of money and other resources are being deployed in R&D by government as well as private organizations. A major consideration is required on performance improvement that needs to continuously evaluate the performance of R&D in line with vision and strategy of the organization. This paper deals with evaluating the performance of R&D organizations from four perspectives (financial, customers’, innovative and learning, and internal business processes) using the balanced scorecard technique.
Description: 879-886
ISSN: 0975-1084 (Online); 0022-4456 (Print)
Appears in Collections:JSIR Vol.65(11) [November 2006]

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