Please use this identifier to cite or link to this item:
Title: Balanced scorecard for performance evaluation of R&D organization: A conceptual model
Authors: Jyoti
Banwet, D K
Deshmukh, S G
Keywords: Balanced scorecard;Performance measurement;R&D organizations
Issue Date: Nov-2006
Publisher: CSIR
Abstract: Research and Development has been recognized as most important for future competitiveness to survive in this competitive and highly turbulent environment. A huge amount of money and other resources are being deployed in R&D by government as well as private organizations. A major consideration is required on performance improvement that needs to continuously evaluate the performance of R&D in line with vision and strategy of the organization. This paper deals with evaluating the performance of R&D organizations from four perspectives (financial, customers’, innovative and learning, and internal business processes) using the balanced scorecard technique.
Page(s): 879-886
ISSN: 0975-1084 (Online); 0022-4456 (Print)
Appears in Collections:JSIR Vol.65(11) [November 2006]

Files in This Item:
File Description SizeFormat 
JSIR 65(11) 879-886.pdf122.61 kBAdobe PDFView/Open

Items in NOPR are protected by copyright, with all rights reserved, unless otherwise indicated.