Corporate Social Responsibility and Sustainability’s Effect on the Relationship Between Technological Companies’ Stakeholders and Performance

Abstract

This study analyses the role played by stakeholders in technology companies. These companies can contribute to building sustainable economies through proactive strategies including innovations in products and services with socially positive impacts. However, the role of stakeholders in these firms has not been studied in detail. In addition, the effect of corporate social responsibility (CSR) on competitive success is greater in more competitive industries, such as the technology sector. This research thus focused on the mediating effect of CSR on the relationship between technology companies’ stakeholders and performance. A structural equations model was used to conduct the analysis. The results show that the influence of stakeholders on these companies’ performance is enhanced by CSR strategies.