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Title: Developing a self-assessment model to measure QMS maturity in ISO certified manufacturing companies
Authors: Morsal, S A A T
Ismail, M Y
Osman, M R
Keywords: ISO 9001: 2000;Effectiveness;Organization’s maturity;Self-assessment
Issue Date: May-2009
Publisher: CSIR
Abstract: This paper explains development of a new self-assessment framework according to core values, fundamental principles and requirements of ISO 9001: 2000, and its compiling and validation .The studying activities finally led to developing a new self-assessment model with 33 criteria (key statements), and 300 indicators (focus areas), in 8 separated fundamental principles of ISO 9000 family. Developed model has been applied in 8 Iranian ISO certified companies, and results, analyzed by SPSS 13, suggested that validity of model (content, construct and predictive validity) is approved with Cornbach’s alpha (0.933-0.943).
Page(s): 349-353
ISSN: 0022-4456
Appears in Collections:JSIR Vol.68(05) [May 2009]

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