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Title: Internet access, use and monitoring policies in Botswana organizations
Authors: Olatokun, Wole
Moremedi, Betty
Issue Date: Sep-2011
Publisher: NISCAIR-CSIR, India
Abstract: The study determines the level of access to the internet in various organizations in Botswana. It investigates the problems brought about by the misuse of internet facilities in the workplace and the measures or policies put in place to monitor internet use. It also reports the use, restrictions and monitoring of internet facilities by organizations to their employees. Survey research design was adopted and questionnaire was used for data collection. It was administered across113 organizations in Gaborone, the capital city of the Republic of Botswana. The data was analyzed using the SPSS software. Findings revealed that although majority of the organizations monitor employee internet use, less than half had an internet use policy in place. Also, majority provide access to all employees with the least from the public administration/Government. More than three quarter of them do not monitor and review websites connections, some monitor and review websites connections for all the employees while a few others monitor and review websites connections for selected job categories. Majority restricted or blocked pornographic and online gaming sites while news sites enjoyed free access. All the public sector organizations indicated having a written policy on internet use but majority of research organizations had no policy. The study recommends that organizations should produce and implement written policies on internet use and inform employees about such policies and come up with measures to monitor employee use of internet in the workplace.
Page(s): 282-294
ISSN: 0975-2404 (Online); 0972-5423 (Print)
Appears in Collections:ALIS Vol.58(3) [September 2011]

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